Shipping Policy
We process and ship orders promptly to ensure timely delivery.
Processing Time
Orders are typically processed within 1–2 business days after being placed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once shipped, orders typically arrive within 3–8 business days, depending on your location and carrier performance.
Shipping Confirmation & Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Questions
If you have any questions about your shipment, please contact:
CS@SHEARSCIENCES.COM
Returns & Refund Policy
We offer a 30-day return policy. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
Return Eligibility
Returns are accepted within 30 days of delivery. Products do not need to be unused or in original packaging.
How to Request a Return
To initiate a return, please contact:
CS@SHEARSCIENCES.COM
Include your order number and reason for the return. Our customer support team will provide instructions and assist you through the process.
Refunds
Once your return is received and processed, refunds will be issued to your original payment method. Please allow several business days for your financial institution to process the refund.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact CS@SHEARSCIENCES.COM and we will resolve the issue promptly.
